Privacy POlicy

Last updated: February 2, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where control means ownership of 50 percent or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company refers to OCDetailing NC.
Cookies are small files placed on Your device containing browsing information.
Country refers to North Carolina, United States.
Device means any device that can access the Service.
Personal Data means any information relating to an identifiable individual.
Service refers to the Website.
Service Provider means any third party that processes data on behalf of the Company.
Usage Data refers to data collected automatically from use of the Service.
Website refers to Professional Auto Detailing Lumberton | OCDetailing NC | Ceramic Pro Lumberton, accessible from https://ocdetailingnc.com.
You means the individual or legal entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide personally identifiable information including but not limited to your name, email address, phone number, Usage Data, information submitted through forms, booking requests, chat features, and communication preferences including SMS opt-in and opt-out status. We only collect information reasonably necessary to operate and improve the Service.

Usage Data

Usage Data is collected automatically and may include IP address, browser type, pages visited, time and date of visits, time spent on pages, device identifiers, and diagnostic data. When accessing the Service via mobile device, We may collect mobile device type, operating system, and mobile browser data.

Tracking Technologies and Cookies

We use cookies, pixels, tags, scripts, and similar tracking technologies to analyze traffic, improve functionality, measure marketing effectiveness, and deliver relevant advertising. Cookies may be session or persistent and may be administered by Us or third parties. You can control cookies through browser settings, though some features may be limited.

Use of Your Personal Data

The Company may use Personal Data to provide and maintain the Service, manage accounts, fulfill service requests, contact You via email, phone, or SMS, send marketing communications where consent is provided, manage inquiries, perform analytics, improve services, and comply with legal obligations. We do not sell Personal Data.

SMS Communications and Opt-In

By submitting Your phone number, You consent to receive SMS messages from the Company including appointment confirmations, service updates, notifications, and promotional messages. Message frequency may vary and message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP or request help by replying HELP.

Sharing of Your Personal Data

We may share Personal Data with Service Providers, Affiliates, business partners, during business transfers, or with Your consent. No mobile information or SMS opt-in data is shared with third parties or affiliates for marketing or promotional purposes.

Retention of Your Personal Data

Personal Data is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. Usage Data is retained for shorter periods unless required for security or compliance.

Transfer of Your Personal Data

Your information may be transferred and processed outside Your jurisdiction. By submitting information, You consent to this transfer. We take reasonable steps to protect data during transfer.

Delete Your Personal Data and User Rights

You may request access to, correction of, or deletion of Your Personal Data, withdraw consent for marketing or SMS communications, and request details about data processing. Certain information may be retained where legally required.

Disclosure of Your Personal Data

Personal Data may be disclosed for business transactions, legal compliance, protection of rights, prevention of wrongdoing, public safety, or legal defense.

Security of Your Personal Data

We use commercially reasonable safeguards to protect Personal Data. However, no method of transmission or storage is completely secure.

Analytics

We may use third-party analytics providers such as Google Analytics and Facebook Analytics in accordance with their privacy policies.

Children’s Privacy

The Service does not target individuals under 13, and We do not knowingly collect data from children.

Links to Other Websites

We are not responsible for the privacy practices of third-party websites linked from the Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates are effective when posted and reflected in the Last Updated date.

Contact Us

If You have questions about this Privacy Policy, contact Us by visiting https://ocdetailingnc.com/contact-us/ or by phone at (910) 812-8744.